policies

Shipping

All orders are processed and shipped within 3–5 business days from Austin, TX.

You’ll receive tracking info via email once your package is on the way.

We ship using eco-conscious materials — please recycle or reuse whenever possible.

For international orders: shipping times may vary based on destination. Customs fees or duties (if any) are the responsibility of the buyer. We now collect duties and import taxes at checkout to help you avoid surprises at delivery. Everything ships from Austin, Texas with care, love, and compostable packaging. ✨

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Returns

Due to the handmade and personal nature of our products, all sales are final.

That said, your experience matters deeply — if something arrives damaged or isn’t quite right, please reach out at info@animabytheivan.com within 7 days of delivery. We’ll make it right with love and care.

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Terms of Service

By using this site, you agree not to misuse it. Everything on this site—from the words to the soap—is protected by copyright and created with love. Please respect the work and the process.

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Privacy

We respect your privacy. Any information you share is used only to process your order, communicate with you, or improve your experience. We don’t share or sell your data—ever.

Thank you for supporting slow, soulful skincare and conscious goods.